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Service Duration
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Provided Support
- Phone Support
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Advanced Options
15996
Cisco
5163
HPE
1985
HP
1150
Fortinet
984
Zebra
592
Lenovo
413
APC
409
SonicWall
299
Extreme Networks
290
Dell
219
Veritas
114
Datalogic
90
Eaton
78
Microsoft
59
Datto
46
McAfee
41
Acronis
40
CyberPower
33
Epson
23
Palo Alto Networks
19
ASUS
19
Vertiv
18
EPOS
15
Logitech
12
Jabra
6
Ergotron
6
Ruckus
5
Cambium
3
SMART Technologies
3
Dynabook
2
Ivanti
2
Kyocera
2
QNAP
2
Seal Shield
2
Sophos
2
Synology
1
Samsung
1
Toshiba
6353
$0 - $300
6060
$300 - $800
5258
$800 - $1900
5239
$1900 - $5300
5234
$5300+
24319
Service
3387
Warranty
6294
1 Year
4798
3 Year
2466
5 Year
1458
4 Year
625
2 Year
69
7 Year
32
1 Incident
28
1 Month
28
12 Month
24
36 Month
21
6 Year
18
24 Month
10
1 Year / 1 Incident
6
1 Day
5
60 Month
3
21 Month
2
3 Day
2
3 Hour
2
7 Day
1
1 Hour
1
1 Year / 10 Incident
1
2 Year / 2 Incident
1
240 Minute
1
3 Year / 1 Incident
1
3 Year / 3 Incident
1
4 Hour
1
6 Month
1
8 Hour
1
9 Month
16626
Phone Support
11286
Replacement
10612
Parts Replacement
9465
Web Knowledge Base Access
8150
New Releases Update
5744
Repair
2407
Diagnosis
2324
Software Update
2011
Remote Diagnosis
1992
Software Upgrade
1981
Web Support
1703
Email Support
910
Software Support
883
Defective Media Retention
752
Accidental Damage Protection
656
Software Maintenance
548
Hardware Support
442
Online Training
376
Knowledge Base Access
374
Intrusion Definition Update
364
Live Chat
325
Hardware Maintenance
321
Troubleshooting
319
Commissioning
302
Reporting
284
Online Return Material Authorization (RMA)
274
Escalation Support
241
Online Support Tools Access
232
Visual Remote Guidance
227
Configuration
217
Comprehensive Defective Material Retention
217
Remote Monitoring
210
Customer Dashboard
199
Logistics
190
Installation
156
Remote Technical Support
155
Case Management
148
Consulting
114
Cleaning
109
Comprehensive Coverage
109
URL Database Update
109
Virus Definitions Update
108
Email Database Update
106
Escalation Management
104
Security Update
99
Firmware Updates
97
Travel Expense Coverage
96
Firmware Upgrade
91
Training
75
Fax-On-Demand
8082
On-site
3684
Service Depot
560
Carry-in
14
Carry-in/Service Depot
5
Carry-in/On-site
4
On-site/Service Depot